Product Disclaimer

By purchasing any leather piece hand-crafted by Konjunto, you agree to and understand the following disclaimer.

We embrace the quirks and anomalies of working with salvaged leather. High quality, lifelong materials that would otherwise go to waste. Leather is a natural material of animal origin and is therefore subject to change from hide to hide. Variations in the colour or texture of the leather are normal. Therefore small imperfections ; dents, scratches, blemishes, labels or even writing may be found on the surfaces of our products. If they appear on the front side of the piece, we will make every effort to show these on our product photographs . However, we cannot accept returns or refund requests due to these markings.

We make every effort to ensure that the product information provided is correct, and that the colours are displayed as accurately as possible. Due to photographic lighting sources or differences in device screen settings (mobile / desktop), we are unable to guarantee that the colour you will see on your screen will completely reflect the true colour of the product ordered. As a result, the product can vary slightly from the pictures.

Returns Policy

We take great care in creating all of our pieces and we want our customers to be completely satisfied with their purchase.

However, if you are not completely satisfied with your purchase, we offer a 14 Day Money Back Guarantee with no questions asked when you buy online through www.konjunto.com. Please note that returns on our website are exclusively for purchases made on our website. If you buy from an affiliated gallery, shop, website or at an art fair then you buy the work as seen and we are not liable to accept the return or refund request.

Personalized or custom-made products are neither returnable nor refundable.

PLEASE NOTE Customers outside of the EU economic zone may be liable to pay additional Customs Duties, Import VAT & Additional Clearance fees, over which we have no control nor can we calculate in advance. For this reason, we cannot accept any returns from outside the EU zone.

To be eligible for a return, your item must be unused and in the same condition in which it was shipped, containing the original packaging and any accessories (if applicable). Returns of products with signs of use or misuse as well as products altered by the customer will not be accepted. We cannot be liable for lost or damaged goods.

You must return the goods within 14 days of receiving it and all packaging in their original condition, fully covered and securely wrapped in an outer covering, including our delivery slip and at your risk and cost.

To complete your return, we require your receipt and proof of purchase from our website.

SHIPPING YOUR RETURN

To return your product, send us an email at connect@konjunto.com and we will send you a returns form containing and a return address. Please print this email and include it with the item being returned. We advise you to opt for a signed for delivery, as we are not able to accept responsibility for items that fail to reach us.

The cost of returning the item will be the responsibility of the buyer. When returning the item, you must ensure that it is not lost or damaged in transit. Therefore, we strongly advise you to opt for a signed for delivery service.

REFUND PROCESS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 1 to 7 working days.

ORDER CANCELLATION

If you would like to cancel your order, please email us at as soon as possible after purchasing to notify us that you wish to cancel. If the order has already been processed, you will have to follow the standard return process described above.

SALE ITEMS (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

All of our products are unique, individually made, one piece at a time, by hand. Therefore, we cannot offer an exchange for a different item.